Privacy Policy

This Privacy Policy explains how Karen Technologies LLC, doing business as KarenOptions ("KarenOptions," "we," "us," or "our"), collects, uses, shares, stores, and protects personal information when you visit karenoptions.com, create an account, buy an evaluation, activate a funded account, request a payout, or otherwise use our Services.

By using the Services, you consent to the practices described in this Privacy Policy. If you do not agree with this Policy, do not use the Services.

1. Information We Collect

1.1 Information You Provide

We collect information you provide directly to us, including:

• name, email address, mailing address, phone number, and account credentials;
• payment and billing details submitted through our payment processors;
• identity verification, sanctions screening, tax, and payout documentation;
• support requests, feedback, survey responses, and other communications; and
• any information you upload to complete onboarding, compliance review, or payout processing.

1.2 Information We Collect Automatically

When you use the Services, we automatically collect technical and usage information such as IP address, browser and device details, operating system, referring pages, page visits, time stamps, session activity, site interactions, and similar analytics data.

1.3 Trading and Program Data

We collect data related to your evaluations and funded accounts, including positions, orders, fills, balances, daily and cumulative P&L, drawdown status, winning-day counts, payout history, compliance flags, and related program metrics.

1.4 Information From Third Parties

We may receive information from payment processors, identity verification vendors, analytics providers, fraud-prevention services, sanctions-screening providers, advertising partners, hosting vendors, and other service providers that support the Services.

2. How We Use Information

We use personal information to operate, secure, and improve the Services, including to:

• create and maintain your account and deliver purchased evaluations;
• process payments, activation fees, and payout requests;
• verify your identity, eligibility, and compliance status;
• monitor trading activity for rule enforcement, fraud prevention, and risk management;
• communicate with you about your account, purchases, legal updates, and support issues;
• send promotional messages where permitted by law and consistent with your preferences; and
• analyze performance, troubleshoot problems, and improve product quality.

3. How We Share Information

We do not sell your personal information for money. We may share information in the following circumstances:

• with service providers that perform hosting, payments, identity checks, fraud detection, customer support, analytics, security, or communication services for us;
• with professional advisers, auditors, insurers, and legal counsel where needed for business operations or claims handling;
• with regulators, law enforcement, courts, or other parties when required by law, legal process, or to protect rights, safety, or property;
• in connection with a merger, acquisition, financing, restructuring, or asset transfer; and
• with your consent or at your direction.

We may also use and share aggregated or de-identified data that cannot reasonably be used to identify you.

4. Cookies and Similar Technologies

We use cookies, local storage, web beacons, pixels, and similar tools to remember preferences, maintain sessions, measure performance, understand traffic patterns, prevent abuse, and support marketing and analytics activities.

• Essential Cookies: Required for basic functionality such as authentication, session management, and security.
• Analytics Cookies: Help us understand visitor interactions, page views, and traffic sources to improve the Services.
• Performance Cookies: Measure and improve Service performance, load times, and responsiveness.

Your browser may allow you to block or delete cookies, but doing so can impair site functionality. Where technically feasible, we honor legally required browser-based privacy signals, including Global Privacy Control for applicable requests.

5. Legal Bases and Privacy Rights

Depending on your location, we may process personal information because it is necessary to perform our contract with you, to comply with legal obligations, to pursue legitimate business interests such as fraud prevention and product improvement, or based on your consent where required.

Subject to applicable law, you may have rights to access, correct, delete, or port your information; restrict or object to certain processing; opt out of targeted advertising or certain sharing; withdraw consent where processing relies on consent; and appeal a denial of your request.

To exercise applicable rights, contact [email protected]. We may verify your identity before acting on a request, and we may deny or limit requests where the law allows or requires us to do so.

6. California Privacy Rights (CCPA/CPRA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act and California Privacy Rights Act:

• Right to Know: Request information about categories of personal information collected, used, and disclosed.
• Right to Delete: Request deletion of personal information, subject to exceptions.
• Right to Correct: Request correction of inaccurate personal information.
• Right to Opt-Out:Opt out of the “sale” or “sharing” of personal information.
• Right to Non-Discrimination: We will not discriminate against you for exercising your rights.

7. European Privacy Rights (GDPR)

If you are located in the European Economic Area, United Kingdom, or Switzerland, you have rights under the General Data Protection Regulation:

• Right of Access: Obtain confirmation of processing and access to your data.
• Right to Rectification: Correct inaccurate or incomplete data.
• Right to Erasure:Request deletion (“right to be forgotten”).
• Right to Restriction: Restrict processing in certain circumstances.
• Right to Data Portability: Receive data in a portable format.
• Right to Object: Object to processing based on legitimate interests.
• Right to Lodge a Complaint: File a complaint with a supervisory authority.

If you are located outside the United States, including in the EEA, UK, or Switzerland, you understand that your information may be transferred to and processed in the United States and other countries where our providers operate. We use appropriate safeguards when required by applicable law.

8. Data Retention

We retain personal information for as long as reasonably necessary to provide the Services, comply with legal and tax obligations, resolve disputes, enforce agreements, investigate misconduct, and protect our business. Retention periods vary depending on the type of data and the reason it was collected.

In many cases, account, trading, payment, and payout records may be retained for at least five years after the last relevant activity, and longer if required by law or needed to protect legal rights.

9. Data Security

Technical Safeguards

• Encryption of data in transit and at rest (TLS/SSL, AES-256)
• Secure server infrastructure with firewalls and intrusion detection
• Regular security assessments and penetration testing
• Access controls and authentication requirements

Organizational Safeguards

• Employee training on data protection
• Confidentiality agreements and limited access on a need-to-know basis
• Incident response procedures
• Regular policy reviews and updates

Despite our efforts, no method of transmission or storage is 100% secure. We cannot guarantee absolute security of your information. You are responsible for maintaining the confidentiality of your credentials and for notifying us promptly if you believe your account has been compromised.

10. Children's Privacy

The Services are not directed to children under 18, and we do not knowingly collect personal information from anyone under 18. If we learn that we collected personal information from a child under 18, we will take reasonable steps to delete it.

11. Third-Party Sites and Tools

The Services may contain links to or integrations with third-party sites and tools. We are not responsible for the privacy practices of those third parties. Their own policies govern their handling of data.

12. Changes to This Policy

We may update this Privacy Policy from time to time. If we make material changes, we may post notice on the site, email affected users, or provide another legally sufficient notice. Your continued use of the Services after an updated policy becomes effective means you accept the revised policy.

13. Contact Us

If you have questions or requests about this Privacy Policy, contact:

Karen Technologies LLC d/b/a KarenOptions
30 N Gould St Ste R
Sheridan, WY 82801
[email protected]
[email protected]
[email protected]

KarenOptions is operated by Karen Technologies LLC. This Privacy Policy applies to the Services offered through karenoptions.com and related KarenOptions experiences.